StortextFM
is one of Europe’s most successful specialist document processors,
with scanning, data capture, document hosting and processing operations
situated at three UK sites, enhanced by offshore BPO facilities specialising
in low cost data capture and back office support services.
StortextFM has over twenty years experience in providing
outsourced document management services, and has built a
strong reputation for delivering tangible business benefits
to our Clients, typical savings of 50% on costs are just one aspect that
our clients report back to us;
"Before, one of our customers would have called into our call centres and said 'I've written to you last week and I've not had a reply' and we wouldn't have been able to respond. Whereas now we can look up the customer account, find the letter and address the issues. That's one of the key benefits and it has improved turnaround." - Kier Group
"Because we
have an image of the invoice, we know precisely who's got that record for
action. We are in complete control and we never lose the invoice. It means
that we are in charge of that process and we make sure that invoices don't
go late, whereas before when it was paper, you didn't know if there was
an invoice lost in the post," -
Virgin Atlantic